Hospitality Industry

Keystep Solutions Quarterly Update: Reliable Hotel Lock Systems & Hospitality Insights

It’s been another busy and rewarding quarter at Keystep Solutions, and it’s been great to spend time working with a variety of hotels, each with their own personality and challenges. At the heart of everything we do is keeping things simple, supplying reliable, well-designed hotel lock systems that just work, day in, day out. Community […]

Keystep Solutions Quarterly Update: Reliable Hotel Lock Systems & Hospitality Insights Read More »

The Keys to your Kingdom

Blog / liam.evans@keystep.co.uk

Chaos descended at the Marriott in Denver on the stroke of midnight on New Year eve as guests at the 628-room Marriott were locked out of their rooms when their electronic key cards stopped working – for a staggering three hours. Denver police were called to the hotel as fights broke out among frustrated guests.

The Keys to your Kingdom Read More »

Keystep Sponsors BAHA Hotel Awards 2027

Blog / liam.evans@keystep.co.uk

We’re proud to be sponsoring one of the hotel awards at the Bournemouth Hotel Association Awards Taking place on Sunday 31st January 2027 at The Cumberland Hotel, with arrivals from 6pm, the evening will bring together some of the very best in the local hospitality industry for a night of recognition and celebration. Hosted by the BH Area Hospitality Association

Keystep Sponsors BAHA Hotel Awards 2027 Read More »

Top 10 Biscuits Guests Love to Find in Hotel Rooms

Blog / liam.evans@keystep.co.uk

Providing tea and coffee facilities in hotel rooms is a standard part of the guest experience. But one small extra that can make a big difference is the hotel biscuits served alongside it. Whether placed on a hospitality tray, offered in lounges, or served during meetings, biscuits create a simple moment of comfort that many

Top 10 Biscuits Guests Love to Find in Hotel Rooms Read More »

The Strangest Things Found in Hotel Rooms

Blog / liam.evans@keystep.co.uk

Housekeeping teams play a vital role in the hotel guest experience. They ensure every room is spotless, comfortable and ready for the next guest to arrive. But along the way, they also become the people most likely to discover everything guests accidentally leave behind — and sometimes the things they definitely didn’t expect to find.

The Strangest Things Found in Hotel Rooms Read More »

Keystep Solutions Quarterly Update: Reliable Hotel Lock Systems & Hospitality Insights

The Keys to your Kingdom

Keystep Sponsors BAHA Hotel Awards 2027

Top 10 Biscuits Guests Love to Find in Hotel Rooms

The Strangest Things Found in Hotel Rooms

We use cookies